Refund & Return Policy

At Audi Parts 05, we want you to be completely satisfied with your purchase. We carefully inspect and package our products before shipment. If you receive an incorrect, defective, damaged, or otherwise eligible item, we are here to help.

This Refund & Return Policy explains the terms and conditions that apply to purchases made through the Audi Parts 05 website.

1. Return Period

You may request a return within 30 days of the date your order was delivered.

To be eligible for a return, the item must generally:

• Be unused and uninstalled.

• Be in its original condition.

• Include the original packaging, labels, and accessories when applicable.

• Not show signs of installation, use, modification, damage, or abuse.

• Be accompanied by your order number or proof of purchase.

Returns requested after 30 days may not be accepted unless otherwise required by applicable law or covered by a manufacturer’s warranty.

2. Auto Parts Compatibility

It is the customer’s responsibility to verify that a part is compatible with their vehicle before placing an order.

We strongly recommend confirming the following before purchasing:

• Vehicle year

• Make and model

• Engine

• Trim/package

• Part number

• VIN, when applicable

If you are unsure whether a part fits your vehicle, please contact Audi Parts 05 before placing your order.

Incorrect fitment or failure to verify compatibility does not automatically qualify an item for a free return.

3. Incorrect or Wrong Item Received

If we sent you the wrong item, please contact us within 7 days of delivery.

We may request photographs of:

• The item received

• The manufacturer’s label or part number

• The shipping box and shipping label

• Any visible damage

If we confirm that the error was caused by Audi Parts 05, we will provide instructions for returning the item and, where applicable, send the correct replacement or issue a refund.

4. Damaged Items

Please inspect your package as soon as it arrives.

If an item arrives damaged, notify us within 7 days of delivery and provide photographs of the product and packaging.

Do not install or use a damaged part.

If the shipping carrier or Audi Parts 05 is responsible for the damage, we will work with you to determine the appropriate replacement or refund.

5. Defective Parts

If you believe a part is defective, contact us as soon as possible.

Depending on the item and circumstances, we may:

• Request photographs or additional information.

• Troubleshoot the issue.

• Require the item to be returned for inspection.

• Offer a replacement.

• Issue a refund.

• Direct you to the applicable manufacturer’s warranty process.

A manufacturer’s warranty may apply to certain products and may have separate terms, exclusions, and time limits.

6. Installed Parts

Please verify fitment and compatibility before installing a part.

Parts that have been installed, used, modified, altered, damaged during installation, or otherwise show evidence of installation may not be eligible for return.

This includes parts that have been:

• Installed on a vehicle

• Wired or connected

• Programmed or coded

• Modified

• Disassembled

• Damaged during installation

• Contaminated by fluids or other substances

If you believe an installed part is defective, contact us so we can determine whether it may qualify for warranty service or another available remedy.

7. Electrical and Electronic Components

Electrical and electronic parts may be subject to additional return restrictions because they can be damaged by improper installation, electrical problems, coding, programming, or incorrect application.

Examples may include:

• Control modules

• Sensors

• Switches

• Electronic control units

• Lighting components

• Wiring components

• Other electrical or electronic parts

Where permitted by applicable law, electronic or electrical components that have been installed, programmed, coded, or otherwise used may be non-returnable.

If an electronic part is defective, please contact us before attempting additional installation or modification.

8. Special-Order, Custom, and Non-Returnable Items

Certain products may be non-returnable, including:

• Special-order parts

• Custom-made or modified items

• Parts specifically sourced at a customer’s request

• Used parts that are identified as final sale

• Items clearly identified as Final Sale or Non-Returnable at the time of purchase

• Parts that have been installed or modified

Any applicable non-returnable status or special return condition will be disclosed on the product listing or before purchase when applicable.

9. Return Shipping

If the return is due to:

• An incorrect item sent by Audi Parts 05,

• A product damaged before delivery, or

• Another confirmed error attributable to Audi Parts 05,

we will determine the appropriate return-shipping solution.

For returns due to customer preference, incorrect vehicle information, accidental ordering, or failure to verify fitment, the customer may be responsible for return shipping costs.

Original shipping charges may be non-refundable unless the return is the result of an error on our part or otherwise required by applicable law.

10. Restocking Fees

A restocking fee of up to 15% of the purchase price may apply to eligible returns when permitted by applicable law and when disclosed or otherwise applicable to the order.

Restocking fees will not be applied where prohibited by law or where the return is due to an error attributable to Audi Parts 05.

11. How to Request a Return

To request a return, contact our customer service team with:

• Your full name

• Order number

• Part name and/or part number

• Reason for the return

• Photos, when requested

• Any other information necessary to evaluate your request

Please do not ship an item back without receiving return instructions from Audi Parts 05.

Unauthorized returns may be delayed or refused.

12. Return Inspection

Once we receive your returned item, we may inspect it to determine whether it meets the requirements of this policy.

If the item is returned used, installed, damaged, modified, incomplete, or otherwise outside the conditions described in this policy, we may deny the return or reduce the refund where permitted by applicable law.

13. Refunds

After an eligible return has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will generally be issued to the original payment method used for the purchase.

Please allow reasonable processing time for the refund to appear on your account after it has been issued. Your bank or payment provider may require additional processing time.

14. Exchanges

When available, Audi Parts 05 may offer an exchange for an eligible returned item.

If the requested replacement is unavailable, we may instead issue a refund or provide another appropriate resolution.

15. Order Cancellations

If you need to cancel an order, contact us as soon as possible.

We will attempt to cancel orders before they are processed or shipped. However, an order may not be cancellable once it has entered processing, has been shipped, or has otherwise been fulfilled.

If an order cannot be cancelled before shipment, you may need to follow the applicable return procedure.

If Audi Parts 05 cannot fulfill an order within the time represented at the time of purchase, we will provide any notices, cancellation opportunity, and refund required under applicable law. Federal rules generally require online sellers to have a reasonable basis for advertised shipping times and address delays appropriately.

16. Refunds for Out-of-Stock or Unavailable Products

If we are unable to fulfill an order because a product becomes unavailable, we will notify you and provide an appropriate resolution, which may include a refund of amounts paid for the unavailable product.

17. Manufacturer Warranties

Some Audi parts may be covered by a manufacturer’s warranty.

A manufacturer’s warranty is separate from this return policy and may have its own eligibility requirements, exclusions, claim procedures, and coverage period.

If you believe your item has failed under warranty, contact Audi Parts 05 before disposing of, modifying, or attempting to repair the product.

18. Fraudulent or Abusive Returns

Audi Parts 05 reserves the right to investigate suspected fraudulent, abusive, or otherwise improper return activity.

This may include situations involving:

• Repeated returns outside policy requirements

• Returned items different from those purchased

• Tampered or altered products

• Missing components

• Fraudulent claims

• Products damaged through misuse or improper installation

Nothing in this section limits any rights or remedies available to consumers under applicable law.

19. Changes to This Policy

Audi Parts 05 may update this Refund & Return Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date. The policy applicable to your purchase will generally be the policy in effect at the time of your order, subject to applicable law.

20. Contact Us

If you have questions about a return, refund, exchange, warranty, or order cancellation, please contact Audi Parts 05 through the contact information provided on our website.

Audi Parts 05
United States
Customer Service: [audipart05@gmail.com]

Phone: [+1 (307) 210-6842]
Business Address: [631 S Jefferson St, Sheridan, WY 82801, USA]

We appreciate your business and are committed to providing quality Audi parts and reliable customer service.